Will my customers know they're texting AI?
If they ask, yes. It says it's an automated assistant for your shop and offers to bring in your team. Customers see the name you choose, Alex by default.
What if it says something wrong?
It answers from the services, service area and rules you set during setup, and it hands anything unusual to your team. You read test conversations before it ever texts a real customer.
Does it answer phone calls?
Not yet. Missed calls get a text back within a minute and BookingHero takes it from there. Answering calls is the next Hero we're building.
What does it work with?
ServiceTitan, Jobber and Housecall Pro today, plus Google Calendar and Outlook. Leads come in from Angi, Thumbtack, Google Local Services, website forms and Zapier.
How long does setup take?
About a week. One 30 minute call loads your services and service area, then you review test conversations before anything goes live.
Is there a contract?
No. Month to month with no setup fee, and you can cancel any time before your next bill.